Patient guide · Getting started

Homoeopathic remedy delivery in India — shipping, safety & how it works

Once your consultation is done, the next question is usually "how does the medicine actually reach me?" Here's exactly how dispensing and delivery work on Sehat Ji.

How your remedy gets from prescription to your door

  1. Doctor finalises your remedyChosen and dosed based on your consultation — not a pre-packaged kit.
  2. Dispensed by our in-house pharmacyYour individualised remedy is prepared specifically for your case.
  3. Shipped free, tracked end-to-endDispensing, shipping, and out-for-delivery status all visible in your dashboard.
  4. Arrives in 2–4 business daysPAN-India — metros, tier-2 cities, and smaller towns alike.

Is it safe to receive medicine by post?

Homoeopathic remedies are typically small sugar pellets or liquid dilutions — they're stable at normal room temperature, don't need refrigeration, and aren't affected by ordinary transit conditions the way some conventional medicines are. Your doctor's written notes and dosage instructions are enclosed with the parcel, so you're never relying on memory for how or when to take it.

What if something goes wrong with delivery?

If a parcel is delayed, damaged, or doesn't arrive, our support team resolves it directly — you can reach us on WhatsApp or track the exact status yourself from your dashboard at any time. Because dispensing only happens after a real consultation, there's no risk of receiving the wrong generic product; everything shipped is tied to your specific case.

Does delivery cost extra?

No — shipping is free across India. The only cost is the medicine itself, typically ₹350–₹900 per month depending on your case, billed separately from the ₹199 consultation fee.

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