What this guide covers
Key takeaways
- Every remedy is individualised — dispensed only after your consultation, never a pre-packaged kit.
- Homeopathic remedies are stable at normal room temperature and don't need refrigeration.
- Shipping is free across India, 2–4 business days for most cities.
- Every parcel includes written dosage instructions — nothing left to memory.
- Delivery is tracked end-to-end from your dashboard; WhatsApp support resolves any hiccups.
The four steps from consultation to doorstep
- Doctor finalises your remedyChosen and dosed based on your consultation — not a pre-packaged kit.
- Dispensed by our in-house pharmacyYour individualised remedy is prepared specifically for your case, labelled with your name.
- Shipped free, tracked end-to-endDispensing, shipping, and out-for-delivery status all visible in your dashboard.
- Arrives in 2–4 business daysPAN-India — metros, tier-2 cities, and smaller towns alike.
Is it safe to receive homeopathic medicine by post?
Yes. Homeopathic remedies are typically small sugar pellets or liquid dilutions. They're stable at normal room temperature, don't need refrigeration, and aren't affected by ordinary transit conditions the way some conventional medicines are. Your parcel is sealed with tamper-evident packaging, and the pellets or dilution bottle sit inside a labelled inner pouch so you can verify it matches your case before opening.
Delivery times across India
| Region | Typical delivery time | Notes |
|---|---|---|
| Metros (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune) | 2–3 business days | Sometimes next-day |
| Tier-2 cities (Lucknow, Jaipur, Chandigarh, Indore, Bhopal, etc.) | 3–4 business days | Reliable tracking |
| Tier-3 cities and towns | 4–5 business days | Depends on courier last-mile |
| Remote areas (hill states, north-east) | 5–7 business days | Team confirms feasibility at booking |
Does delivery cost extra?
No — shipping is free across India. The only cost is the medicine itself, typically ₹350–₹900 per month depending on your case, billed separately from the consultation fee (from ₹199).
What arrives in your parcel
- Your individualised remedy (pellets or liquid dilution, labelled with your name)
- Written dosage instructions — when to take it, how much, how often, for how long
- Simple food and lifestyle notes if your doctor added any
- A small acknowledgement card with your case reference
- WhatsApp support contact for any question after opening
What if something goes wrong with delivery?
If a parcel is delayed, damaged, or doesn't arrive, the support team resolves it directly — you can reach us on WhatsApp or track the exact status yourself from your dashboard at any time. Because dispensing only happens after a real consultation, there's no risk of receiving the wrong generic product; everything shipped is tied to your specific case. Damaged parcels are replaced at no extra cost.
Frequently asked questions
Can I get medicine without a consultation?
No. Every remedy is individualised, which requires a case-taking. Buying homeopathic medicine off-the-shelf for a label defeats the method.
Does the medicine expire?
Homeopathic dilutions and medicated pellets have a long shelf life when stored dry, away from strong smells and direct sunlight. Your parcel contains enough for your prescribed duration.
Can I get delivery to a different address?
Yes — you can set the delivery address separately from your account address. Update it before dispensing begins.
Do you ship outside India?
Currently only within India. International shipping is planned.
How do I store the medicine at home?
Room temperature, away from mobile phones and strong-smelling substances (perfumes, camphor, coffee), out of direct sunlight. Written notes accompany the parcel with specifics.